Product Support

3/15/10

A significant element of our customer-oriented service concept viewing the complete life cycle of an engine.
                                                                     We accompany your engines – for life!

• 24-hour service, seven days a week
• Mandatory replacement parts in stock
• Trained  & certified technicians (know-how)
• Short response time
• Standardised processes
• All necessary tools available
• Training on engine services and maintenance arrangements

• Specialise Tools / Equipment
  • Ensure Quality of Repair
  • Eliminate Parts Damage during repair
• Dedicated Areas of Work
  • Maximise Repair Turn Around Time
  • Maximise Technicians efficiency & productivity

• Air-Condition Room
  • Prevent Engine Contamination
• Dedicated engine assembly / repair bays area
  • Maximise Repair Turn Around Time

• Mandatory Parts warehouse
  • Maximise parts availability
  • Maximise engine repair turn around time
  • Minimise client’s inventory upkeep and cost
• Genuine Perkins Parts
  • Warranty parts for service jobs
  • Ensuring engines and parts durability and lifespan
  • Perkins Spare Parts Networking System i.e SPI2, TIPPS

• 24-Hours dedicated service team
• Immediate response to engine breakdown
• Maximising Productive engine uptime
• First hand response time with preliminary engine breakdown diagnostics and inspection on site